Serving Central Coast Since 1982
Serving Central Coast Since 1982
Guest room phones, front desk consoles, PMS integration, automated wake-up calls, and emergency dialing — built specifically for hotels, resorts, and inns. CENCOM installs and supports Mitel hospitality telephone systems across San Luis Obispo and the Central Coast.
A standard office phone system doesn't work in a hotel. Your guests expect to pick up a room phone and reach the front desk in one button. Housekeeping needs room status codes. Your PMS needs to track call billing, check-in/check-out, and wake-up calls automatically. And when a guest dials 911, Kari's Law requires the call to go through without dialing 9 first — with automatic notification to the front desk.
CENCOM installs Mitel hospitality telephone systems designed specifically for hotels, resorts, and inns. These aren't repurposed office phones with a hotel label — they're built from the ground up for guest services, with Property Management System (PMS) integration that syncs room status, guest names, wake-up scheduling, and call accounting in real time.
We've been installing and maintaining hospitality phone systems on the Central Coast since 1982. From a 20-room boutique inn in downtown San Luis Obispo to a 200-room resort on the coast — we handle the design, installation, programming, and ongoing support. CENCOM is San Luis Obispo's local business phone system provider — hospitality is one of our core specialties.
These aren't features you'll find on a standard business phone. Every one is built for how hotels actually operate — from the front desk to the last guest room on the top floor.
Syncs with your Property Management System — Opera, Maestro, RoomKey, or others. Guest check-in automatically activates the room phone and displays the guest name. Check-out clears the phone and resets voicemail. No manual programming per room.
Guests set their own wake-up calls from the room phone — no front desk involvement needed. The system places the call at the scheduled time, retries if unanswered, and logs the result. Front desk can also set or override wake-ups manually.
Federal law (Kari's Law) requires hotels to allow guests to dial 911 directly — no dialing 9 for an outside line first. The system also sends automatic notification to the front desk when any room dials 911, with the exact room number.
Purpose-built desk phones for hotel rooms — one-touch buttons for front desk, room service, housekeeping, concierge, and local information. No complicated menus. Durable, easy to clean, and designed for guests who've never seen your phone before.
Multi-line consoles built for hotel front desk staff — see every room's phone status at a glance, transfer calls instantly, manage wake-up queues, and handle group check-ins. Designed for high call volume during peak check-in and check-out hours.
Housekeeping staff dial a code from the room phone to update room status — clean, dirty, inspected, out of order. The status syncs directly to your PMS in real time. No radios, no paper lists, no walking back to the front desk.
San Luis Obispo has everything from downtown boutique hotels to coastal resorts to highway motels. Each property type has different phone system needs — we size and configure accordingly.
Full Mitel PBX with PMS integration, multi-line front desk consoles, guest room phones on every floor, conference room systems, pool/spa courtesy phones, restaurant extensions, and back-of-house lines for maintenance and security.
Scaled-down Mitel system with PMS integration, compact front desk console, guest room phones with one-touch service buttons, and wake-up call automation. All the features of a large hotel system without the enterprise price tag.
Simple, reliable guest room phones with front desk speed dial and direct outside lines. Wake-up calls, do-not-disturb, and room status — all the essentials without the complexity of a large PBX.
Durable, low-maintenance room phones built for high-turnover properties. Simplified front desk controls, automated check-in/check-out phone resets, and call restriction features to prevent unauthorized long-distance charges.
Conference room phones with built-in speakerphones, breakout room extensions, event coordinator lines, and AV system integration. Temporary extensions for multi-day conferences — activated and removed without rewiring.
Courtesy phones in lobbies and pool areas, treatment room phones for staff coordination, and reception desk consoles with appointment system integration. Quiet ring profiles for guest relaxation areas.
Questions we hear from San Luis Obispo hotel owners and general managers before installing a new system.
San Luis Obispo County has over 200 hotels, motels, inns, and B&Bs — from Highway 101 corridor properties to coastal resorts in Pismo and Morro Bay. We service them all from our SLO office. Whether you're building new, renovating, or replacing an aging system in an existing property — we handle the full project.
If you're renovating or building a new property in SLO County, bring us in during the design phase. We'll spec the phone system alongside your architect and contractor — cabling runs, room layouts, PBX location, PMS integration points — so nothing gets missed behind the drywall.
One call to CENCOM. A free on-site survey of your property. A phone system designed for hospitality — not retrofitted from an office. Installed without shutting down a single guest room.