Serving Central Coast Since 1982
Serving Central Coast Since 1982
Mitel, Toshiba, Nortel, Panasonic, Intertel — if your business still depends on a legacy phone system, CENCOM's team has the parts, the expertise, and 40+ years of hands-on experience to keep it running.
When a manufacturer ends support, it doesn't mean your system has to stop working. CENCOM has been installing and maintaining these platforms since they were new — and we stock the parts, know the programming, and carry the expertise to service them long after others have walked away.
From Mitel SX series to Toshiba Strata to Nortel NorStar — if your business runs on one of these systems, CENCOM has the knowledge and parts to keep it operational.
CENCOM provides end-to-end support for legacy phone systems. From routine maintenance to emergency repairs, our local team handles it all — no call centers, no waiting for a tech from out of town.
When something breaks, CENCOM has the parts. We maintain inventory of refurbished and certified components for the legacy systems we support — tested before installation and backed by warranty.
Need to add extensions, move phones, reprogram features, or reconfigure your system? CENCOM handles all MAC work on legacy platforms with on-site visits and full system programming.
Intermittent issues, static, dropped calls, dead lines — legacy systems develop quirks over time. CENCOM's techs diagnose problems at the root and fix them properly the first time.
Scheduled maintenance keeps your legacy system healthy and extends its operational life. CENCOM identifies issues before they become failures and documents your system's current state.
Phone systems don't fail on schedule. When something goes down outside business hours, CENCOM's local team is available — not a call center, not a ticketing queue. A real technician who knows your system.
When the time comes to move to a modern platform, CENCOM plans the transition on your timeline — not ours. No pressure, no forced upgrades. We'll help you move when it makes sense for your business.
CENCOM has been servicing Central Coast businesses since 1982 — which means our team has hands-on experience with these legacy platforms stretching back to when they were first installed. We don't look these systems up. We know them.
CENCOM will never push you toward a new system before you're ready. But when the time comes — rising maintenance costs, manufacturer end-of-life, or simply wanting modern features — we'll plan a smooth, low-disruption migration to Wildix or Mitel on your timeline.
Still have questions? Call us at (805) 781-2292 — a real person will pick up.
Yes. CENCOM supports a wide range of legacy systems including Mitel SX50, SX100, SX200, SX2000, Toshiba Strata DX, CTX and CIX, Nortel NorStar, Northern Telecom, Panasonic KX series, Intertel, Centrex, and Centranet. If your system is not listed, call us — chances are we know it.
Yes. CENCOM maintains inventory of refurbished and certified parts for the legacy systems we support. Parts are tested before installation and backed by a warranty. We also source hard-to-find components through our network of legacy equipment suppliers.
CENCOM's legacy support covers moves, adds and changes (MACs), repairs, parts replacement, system programming, troubleshooting, and routine maintenance. We also provide honest assessments of your system's health and remaining useful life.
No. CENCOM will never pressure you to upgrade. If your legacy system is meeting your business needs, we'll keep it running. When you're ready to move to a modern platform, we'll help you plan a smooth migration — on your timeline, not ours.
That's exactly what CENCOM is here for. Nortel, Toshiba, and others have ended support for their legacy PBX lines — but that doesn't mean your system has to stop working. CENCOM's team has 40+ years of hands-on experience with these platforms and can keep them running long after the manufacturer has moved on.
Is your legacy system due for a health check?
Book a System AssessmentCENCOM supports legacy phone systems across the Central Coast. Local team, real parts, no pressure to upgrade.
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